Starts as a vague message
Issues begin with missing context — no clear urgency, details, or next step.
AI-powered property operations
Your AI front desk for tenant issues.
Convo turns messy tenant messages into clear, actionable work — from first report to final resolution.
hey, my sink is leaking under the kitchen cabinet
I can help with that. Is the leak constant, and can you send a photo?
yes, it has been dripping all morning. I can access after 5pm.
Structured request
IssueLeak under sink
LocationKitchen
AccessAfter 5pm
StatusReady to review
The problem
Most property issues don’t fail — they fall apart.
What starts as a simple message quickly turns into fragmented follow-ups, unclear ownership, and preventable delays.
Scattered across apps
Messages, emails, and updates live in different places, making things easy to lose.
You have to fill in the gaps
Missing details lead to back-and-forth just to understand the issue.
No one knows what happens next
Even when the issue is understood, it’s unclear who should act or what to do.
Updates are everywhere
There’s no single thread to follow, so progress is hard to track.
Tenants feel left in the dark
Without clear updates, tenants aren’t sure what’s happening or when it’ll be resolved.
How it works
A calmer workflow for both sides
See how Convo gives landlords and tenants a clearer, more structured way to raise issues, stay aligned, and keep everything in one place.
Landlord view
Properties, tenants, and issues stay connected
Instead of scattered notes and inboxes, everything sits in a clear structure that is easy to scan and act on.
4 properties12 tenancies7 open items
Michigan Building · Flat 8
2 tenants · 1 open issue
Canton Street · Flat 12
1 tenant · 2 open issues
1
Everything has its place
Properties, tenants, issues, and requests are organised in one system, so nothing lives in scattered chats or memory.
2
Work starts clearly
New issues can come in from tenants, or landlords can raise requests themselves through a guided, structured flow.
3
Review before anything is sent
Requests are easy to check and confirm before they go out, so communication starts clearly from the beginning.
4
Stay aligned in a shared space
Each issue or request lives in its own thread with updates, decisions, and context in one place until it’s resolved.
5
Keep a clean record
Everything stays attached to the right property, tenant, and issue, with exports and history available when you need them.
Why it works better
This is what changes with Convo
Convo is not just another place to message. It gives every issue a clear home, keeps communication structured, and helps both sides stay aligned from the first message to the final update.
The old way
Scattered, reactive, easy to lose track of
Most property communication breaks down because it happens across too many places, with too little structure.
With Convo
Clear, guided, easy to keep moving
Convo turns property communication into a system that is easier to follow, easier to manage, and much harder to drop.
The old way
Messages spread across calls, texts, email, and memory.
With Convo
Every issue lives in one clear thread with its full history.
The old way
Details get repeated before anything can move forward.
With Convo
Convo gathers the right context upfront so work starts clearly.
The old way
It is hard to see what is urgent, what is waiting, and who acts next.
With Convo
Next steps, ownership, and progress stay visible throughout.
The old way
People chase updates just to understand what is happening.
With Convo
Communication stays structured, focused, and easy to follow.
The old way
Important information gets lost when things are handled informally.
With Convo
AI helps keep requests organised, summarised, and moving.
The real benefit
Convo makes communication feel calmer because it is finally built for the job.
Instead of chasing updates, repeating context, or wondering what happens next, both sides get a shared system that keeps issues organised and moving.
Less noise. More clarity.
One place for every issue or request
Better conversations from the start
More confidence about what happens next
Start with more clarity
Start managing issues the better way
Convo gives every issue a clear home, helps communication stay structured, and makes it easier for both sides to stay aligned from start to finish.
Keep every issue in one clear place
Give landlords and tenants a better way to communicate
Bring more structure and less stress to the day-to-day